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If your nailer doesn't work, we'll fix it or replace it. If you want a factory tune-up, we'll do that, too. It's your call - no questions asked.

2 simple, easy steps: Enroll your nailer. Make a claim online or by phone - Whatever you prefer.

It’s all FREE. Service. Repairs with genuine Paslode parts, cleaner, and lubricant. UPS Shipping both ways. And, if it can’t be fixed, we’ll replace it with a new nailer.

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We are so confident of our reliability that if your nailer stops, for any reason, within 2 years of the Service Promise enrollment – we’ll fix it.

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FREQUENTLY ASKED QUESTIONS

Any of these nailers purchased after December 2, 2013, and enrolled within 60 days of purchase are covered for 2 years from date of purchase:

  • Paslode Cordless XP Framing Nailer CFN325XP (Paslode Part #906300)
  • Paslode Cordless XP Framing Nailer CF325XP (Paslode Part #905600)
  • Paslode Cordless 16 Ga Angled Finish Nailer IM250Ali (Paslode Part #902400)
  • Paslode Cordless 16 Ga Straight Finish Nailer IM230S-Li (Paslode Part #916000)
  • Paslode Cordless 18 Ga Brad Nailer IM200Li (Paslode Part #918000)
  • Paslode Cordless 18 Ga Brad Nailer 1-Strip (NEW) - IM200Li.2 (Paslode Part #918100)
Enroll your nailer within 60 days of purchase using its serial number, then activate your Service Promise by answering a few easy questions. After that, if your nailer stops working for any reason, we'll fix it for FREE for 2 years.
Your nailer’s serial number is 10 characters (0000XX0000; 4 numbers–2 letters–4 numbers) and is embossed on your nailer. Find your nailer’s model below for the precise location.
Paslode Cordless XP Framing Nailer CFN325XP
Located on the right side approximately 2 inches beneath the Paslode logo.
Paslode Cordless XP Framing Nailer CF325XP
Located below the nose of the nailer on the nail magazine.
Paslode Cordless 16 Ga Angled Finish Nailer IM250Ali
Located approximately 1 inch below the “P” on the Paslode logo on the right side of the nailer.
Paslode Cordless 16 Ga Straight Finish Nailer IM230S-Li
Located on the right side of the nailer approximatel one inch behind the trigger.
Paslode Cordless 18 Ga Brad Nailer IM200Li
Located on the right side of the nailer approximatel one inch behind the trigger.
Paslode Cordless 18 Ga Brad Nailer 1-Strip IM200Li.2
Located on the right side of the nailer approximatel one inch behind the trigger.
Click here to enter your nailer's serial number within 60 days of purchase to enroll it in the program.
Making a claim is easy—just click here or call 800-222-6990. Once the claims process begins, you will receive instructions for FREE UPS shipping.
No. Factory Direct Paslode refurbished tools do not qualify for the Cordless 2 Year Service Promise.
You know if something isn't right with your nailer, that's why this Service Promise covers ANY service—no questions asked. Service, repairs with genuine Paslode parts, cleaner and lubricant… it's all FREE for 2 years. And, if your nailer can't be fixed, we'll replace it with a new nailer (limit one replacement per nailer purchased).
No. Only Paslode factory repairs and service are covered under the Cordless 2 Year Service Promise.
Nailers covered under the Cordless 2 Year Service Promise will be serviced only at the Paslode Lake Forest, IL factory service location
Use the Quick Fix Guide to see if you have a problem you might be able to fix yourself. You can also check your nailer's case for the Quick Reference Guide, the printed Quick Fix Guide and your nailer's operating manual for a more comprehensive troubleshooting guide.
Once received by the Paslode factory, your nailer will be repaired within 3 days. Total turnaround time depends on shipping from and to your location.

To receive the full benefits of the Cordless 2 Year Service Promise, you must follow the claim procedure and ship nailer to the Paslode Lake Forest, IL factory service location. Click here to start the claim process.


There is no change to the standard warranty for your nailer. The 5 Year Extended Limited Warranty (applicable to all molded nylon parts) will also still apply. Check your nailer's operating manual for full warranty information.


If you choose not to submit a claim through the Cordless 2 Year Service Promise for the first year, you can still take your nailer to an authorized Paslode Service Center to obtain standard warranty service.

Call Paslode at 800-634-7373 to discuss your options with a customer service representative.